eLEARNING

Technical Support

Contacting the Help Desk

If you are experiencing problems accessing your Navarro College accounts or having technical difficulties, please refer to the following:


For WebAdvisor or WebMail assistance, email:

servicedesk@navarrocollege.edu


For Blackboard issues or general questions about online classes, contact:

matt.miller@navarrocollege.edu or 903.875.7422


TIP: When contacting the Help Desk, always use your Navarro College e-mail account (whenever possible) and provide the following information:

  • Your FULL NAME
  • Your STUDENT ID (not your Social Security Number)
  • Your DATE OF BIRTH
  • The LAST 4 DIGITS of your SOCIAL SECURITY NUMBER (SSN)
  • Your PERSONAL E-MAIL ADDRESS
  • A PHONE NUMBER by which you may be reached, if necessary

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Always let your professor know IMMEDIATELY if you are experiencing technical difficulties in any of your classes.The Navarro College Help Desk takes student privacy very seriously — we can only provide access information to the student needing assistance.

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ADDITIONAL TECHNICAL SUPPORT LINKS – EXTERNAL WEBSITES

 CengageLearningLogo  Pearson_Education
 McGrawHill  Hawkes_Logo