Customer Service Certificate
The Customer Service Certificate is designed to equip individuals with the necessary customer service skills to help build excellent relationships with customers to develop customer loyalty and satisfaction. This 15 credit hour certificate is offered through the Business Administration Division.
Degree Plan:
| BUSI 1301 | Business Principles | 3 |
| POFT 1301 | Business English | 3 |
| POFT 2312 | Business Correspondence & Communication | 3 |
| BMGT 1368 | Practicum - Business Administration & Management | 3 |
| MRKG 1301 | Customer Relations | 3 |
| Total Hours: 15 | ||