SECTION F | STUDENT

STUDENT
STUDENT RIGHTS AND RESPONSIBILITIES
STUDENT COMPLAINTS/GRIEVANCES

Policy

STUDENT COMPLAINTS/GRIEVANCES

A student complaint/grievance is a Navarro College related problem or condition that a student believes to be unfair, inequitable, discriminatory, or a hindrance to the educational process. A complaint/grievance also includes discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity, or gender expression.

The student complaint/grievance policy is not intended to supplant the Student Code of Conduct, which allows the student procedural due process in disciplinary proceedings initiated by Navarro College.

A student may file a grievance concerning a policy, procedure, rule, or grade if discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity, or gender expression is the basis for the grievance. This student complaint/grievance policy is not designed to be used for recommending changes in policy nor does it apply to disputes in grading practice. Recommendations for initiating new policy or changing established policy are generally handled through normal administrative channels. A grade dispute that is not based on an allegation of discrimination shall be handled under the grade challenge policy and procedures.

Navarro College encourages students to discuss their concerns and complaints, whether instructional or non-instructional, through informal conferences with the appropriate instructor or other campus administrator.

Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level.

Neither the Board of Trustees nor any Navarro College employee shall unlawfully retaliate against any student for bringing a concern or complaint.

Date Issued: January 22, 2015